Shops & Other Services

Gift Shop

Some services may be modified due to COVID-19 restrictions

The Gift Shop is run entirely by volunteers and is the Guild’s largest fundraising project. It is located in a bright new space at the front entrance of the hospital.

The Gift Shop accepts telephone orders for gifts, balloons, flowers, etc. to be delivered within the hospital. Mastercard and Visa are accepted. To place your order, please call 204-477-3350 and a volunteer will be happy to assist you.

The Gift Shop sells:

  • cold drinks and water
  • snacks
  • candy, chocolate, and gum
  • used pocket books
  • fresh flowers (not currently selling due to limited hours)
  • notions
  • greeting cards
  • plush toys
  • gift ware
  • women’s accessories (purses, jewellery, scarves, pashminas, etc.)

Hours of operation:

Monday to Thursday – 10:00 a.m. to 4:00 p.m.
Fridays, Saturdays & Sundays – closed

The Gift Shop is also open on some statutory holidays from 1:00 p.m. to 4:30 p.m.


HealthHub is pleased to provide patients with personal bedside television rental service.

To order service, please call 1-866-223-3686 (or dial extension 6400 from your bedside phone) or visit

Patient Telephone Services

Telephones are available in most patient rooms. In standard (four bed) and semi-private (two bed) rooms, the phone is shared. Long distance calls cannot be charged to your room number. Please do not use cell phones in patient rooms. Refer to signs posted throughout the hospital indicating where cell phone can and cannot be used.

Receiving calls in your room – all incoming calls are routed through one central call in line where you will hear recorded instructions. People wishing to call you require the following information:

  • Central call-in line number: 204-477-3221
  • Room extension number (this is found on the patient phone)

Mail Services

This service is modified due to COVID-19 restrictions

A volunteer will delivery mail directly to your room. Family and friends can also send a “Well Wishes” message (electronic mail) to a patient by clicking the link at the top of this page. The “Well Wish” e-mail message is sent via the Volunteer Services Office at Victoria Hospital and will be delivered to the patient by a volunteer.

Hairdresser Services

This service is unavailable until further notice

A licensed hairstylist is available twice weekly. A variety of services are available (with the exception of perms and colours) and are performed in the patients’ rooms. Appointments are made through the Volunteer Services Office located on the ground floor or by calling 204-477-3347. Office hours are seven days a week 8:30 a.m. to 3:30 p.m. and closed on all statutory holidays.

Bank Machine

There is a banking machine available for use on site in the hospital’s lobby.

Darlene Williams Room

Closed due to COVID-19 restrictions

The Darlene Williams Room is named after a former patient who passed away at Victoria Hospital in 2006 following a two month hospitalization, during which family visits always took place at her bedside in a room that had minimal space and lacked comfortable seating.

The Darlene Williams Comfort Room addresses this problem by providing a comfortable environment for the patient, family and friends. It allows for visits in an environment where families can watch a movie, play a game and have a home cooked meal together.

The room can be booked daily by contacting:

  • Monday to Friday (8:00 a.m. to 4:00 p.m.) 204-477-3156.
  • Evenings (4:00 p.m. to Midnight.) and Weekends (8:00 a.m. to Midnight) at pager number 204-932-1086.

The room may be booked in two hour time blocks.

Please ensure that the room is left clean and tidy for the next family.

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