Tips on Consoling Someone Who Has Experienced a Loss
By Jack Tyrell, VGH Volunteer

What happens when we experience a loss?

Loss is what we experience when something is taken from us.  Relatively common losses include the loss of a job, a pet, a pregnancy, a relationship, a loved one, good health, or even the loss of a dream. If we lose something that we value, the natural responses can include disbelief, anger, and great sadness.

Experiencing any form of loss can impact our mental well-being. Because of this, it is important to reach out to those who are experiencing a loss to show our support and make sure they know they are not alone. Helping someone through a loss can be a challenging assignment, but it is also an act of humanity that makes a huge difference; actions like this make the world a better place.  It can be very intimidating to know what to say or do when someone has experienced a profound loss, but with this list of Do’s and Don’ts you should be well prepared.

Things to Do:

  • Reach out.
  • Ask if they want to talk and accept their response.
  • Check in often.
  • Be empathetic and supportive.
  • Understand that everyone grieves differently and for different amounts of time.
  • Understand that you may not understand exactly what they are going through.
  • Be willing to sit in silence; sometimes they just need to know someone is there.
  • Acknowledge their feelings.
  • Acknowledge the situation.
  • Offer help in practical ways.
    • Drop off food.
    • Offer to help with errands and chores.
  • Show continued support.
  • Watch for symptoms of depression and voice your concerns if you see anything.  Be prepared to provide recommendations to mental health supports such as Winnipeg’s Mobile Crisis Line (204-940-1781), or Canada’s Suicide Prevention Service (833-456-4566; SMS 741741).

Things Not to Do:

  • Don’t let your anxieties stop you from reaching out. Unless people reach out, the grieving person can feel abandoned in addition to their grief.
  • Don’t force them into a conversation if they are not up for it but do let them know you are there when they are ready to talk.
  • Don’t try to fix everything.
  • Don’t try to compare your experience to theirs.
  • Don’t force them to see silver-linings.
  • Don’t diminish their feelings or the situation.

Remember, you don’t have to be perfect.  Be patient with yourself if you feel inadequate.  Chances are your efforts will still make a big difference in the life of someone who is suffering with their grief.


Baker, M. (2020). How To Support A Loved One with Depression. Retrieved from Editorial Team (2018, March 30). How Can I Help? Tips (and Resources!) for Supporting Someone with PsA. Retrieved from

Hoggart, A. (2018, January 26). 21 Ways to Help Someone You Love Through Grief. Retrieved from https://

How to Support a Partner with Depression. (2020, May 08). Retrieved from

Melinda. (2020, September). Helping Someone Who’s Grieving. Retrieved from

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