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Welcome to Victoria General Hospital

On behalf of our entire health care team, welcome to the Victoria General Hospital’s website. Our goal is to provide you with all the information you need to make your visit or stay comfortable. This site provides you with a full range of practical information to help answer questions you may have about our Hospital.

For over a century, the Vic has served an ever growing South Winnipeg population with high quality health care services. Today, the Vic offers a wide range of inpatient and outpatient services, including; sub-acute, transitional care, geriatric rehabilitation, day surgery, mental health, cardiology, and bariatric care. We strive to provide these services with dignity, care and compassion.

Victoria General Hospital is an operating division of the Winnipeg Regional Health Authority (WRHA) and a proud member of South Winnipeg Integrated Health and Social Services which partners the hospital with community health and social services offered in the Fort Garry – River Heights Community Area. This integration of hospital and community services will improve patient flow so that our patients receive the right care, at the right time, in the right place.

We know that exceptional care involves more than good medicine. That is why our concern for you extends to every part of your stay. It is our goal to provide you with the best care possible and make your hospital experience safe and comfortable. Throughout this website, you will find helpful information about our programs and services. I hope you will find the information valuable. As you are likely aware, the Victoria General Hospital is undergoing some changes:

This spring, the WRHA announced a plan to consolidate health services in our Healing our Health System Plan. This plan will focus on consolidating services into fewer sites in order to ensure more timely access acute services particularly to specialists and specialty diagnostic services. These changes will see acute care services across the region concentrated at three sites: Health Sciences Centre Winnipeg (HSC), St. Boniface Hospital (SBH) and Grace Hospital and urgent care services will be available at Victoria and Seven Oaks Hospitals.

The changes across the region will take place in two phases, the first phase will begin on October 3, 2017. Phase one will see the current six emergency departments and one urgent care centre shift to five emergency departments (HSC, SBH, Grace, Seven Oaks and Concordia) and one urgent care centre (Victoria Hospital).

Additional services will provide new capacity for those who no longer need acute care. Patients will be discharged to transitional care starting October 2 and will have access to Priority Home (short-term intensive home care services) November 6, 2017. Additionally, geriatric rehabilitation and sub-acute care services will be concentrated at Victoria in phase one.

Phase one is expected to be completed this fall with phase two following shortly thereafter beginning in the spring of 2018. Phase two will see the new emergency department at Grace Hospital open to the public which will enable us to convert Seven Oaks’ emergency to an urgent care centre and close Concordia’s emergency department. Phase two will also see mental health services consolidated at Victoria Hospital and sub-acute and transitional care move to the three community hospitals (Seven Oaks, Concordia and Victoria).

Please be aware of the following specific changes occurring at Victoria General Hospital:

  • October 3rd, 2017: ER transitions to Urgent Care Centre; Ambulances with acute patients will be directed to one of the three acute sites - Grace, HSC, and St Boniface.

  • October 10th, 2017: Internal medicine for acute patients, the ICU and our inpatient surgery units all close and our Surgi Centre Short Stay Unit opens (23 hour unit), along with our sub-acute and transitional care units.

  • October 13th, 2017: Our Mature Women’s Centre closes (last patient was seen on September 29th)

  • October 24th: First Geriatric Rehabilitation patients from St. Boniface Hospital transfer to Victoria General Hospital.

Our goal is to make this transition occur as smooth as possible while keeping our patients safety and care at the forefront. We want to ensure we keep the lines of communication open and regular. The regional website http://healingourhealthsystem.ca/ is frequently updated with current information. Please refer to this site if you require information on what is being communicated to the public in terms of how to determine where to go.

Thanks again for your patience and support as we proceed through this transition period.

Dana Rudy
Interim Chief Operating Officer
South Winnipeg Integrated Health and Social Services
WRHA/Department of Families/Victoria General Hospital
204-477-3376